- 01702 540776
- support@sweetbyte.co.uk
- Mon - Fri: 8:30 - 17:30
Business IT Support Basildon
Fed Up With Slow IT Support?
Switch To Fast, Friendly IT Support In Essex — With No Long Term Lock-In Contracts.
- No Lock-In Contracts — Stay Because You Want To
- Fast Response Times (No Waiting Days For Support)
- Essex-Based IT Engineers
- Established Since 2005
- 5 Star Google Reviews
EXCELLENT
Based on 40 reviews
Posted on Google![]()
Sarah NewmanTrustindex verifies that the original source of the review is Google.
We have been using Sweetbyte for many years and the service we receive is outstanding, resolving any issues we may have in a professional and efficient manner. We would recommend their service to anyone looking for IT Services.Posted on Google![]()
James WoodhouseTrustindex verifies that the original source of the review is Google.
The service received from Sweetbyte is second to none. Any time I have had to contact the Support Team, my issues are handled and closed in a very timely fashion. I'd recommend Sweetbyte to anyone who is looking for a reliable IT providerPosted on Google![]()
Dominic SpellerTrustindex verifies that the original source of the review is Google.
Sweetbyte have been managing the IT systems at CWT Structural Engineering Consultants for around 11 years now. Wes and his team have always been highly professional and have successfully seen us through some major upgrades in terms of both software and hardware systems and a full office relocation. We have always found them quick to respond to any issues with both their online helpdesk and any on site support services we may require. No hesitation in recommending.Posted on Google![]()
Abbie WhitehairTrustindex verifies that the original source of the review is Google.
Best IT company we have ever used!!!Posted on Google![]()
Sam StephensTrustindex verifies that the original source of the review is Google.
Professional service. Very fast and efficient. Problem with my printer solved within 20 minutes!Posted on Google![]()
Alison MuddTrustindex verifies that the original source of the review is Google.
We had been constantly having internet issues until I contacted Sweetbyte, with one visit they got us back up and running! I would highly recommend them for efficiency and value for money. Thanks guys 👍Posted on Google![]()
Kristian MarshallTrustindex verifies that the original source of the review is Google.
I have worked with Westley and his team for a few year they are always really helpful and reliable they have aways sorted any issues as fast as possible and and are very efficientPosted on Google![]()
Ashley WilsonTrustindex verifies that the original source of the review is Google.
really great company, we came from a provider that has casued so many issues and sweetbyte has worked with us to sort them out and provide us with better solutions, i would highly recommend.Posted on Google![]()
Rufaro Ashleigh MujengeTrustindex verifies that the original source of the review is Google.
I had an amazing experience with this IT company! They were super helpful, efficient, and had great communication. The team was patient and always ready to lend a hand. Highly recommend them! 😄👍
Request A Call
Fill in your details below, and one of the IT Support Basildon team will contact you to arrange a FREE consultation with no obligations. Or call us now: 01702 540776
IT Support Basildon
Unlike most IT support companies in Basildon, Sweetbyte doesn’t lock you into long-term contracts. We believe in earning your business every month through excellent service, not legal obligations. Our flexible monthly plans give you the freedom to choose IT support that adapts to your business—without the commitment.
Since 2005, we’ve helped businesses across Basildon and Essex get the most from their IT systems. Our local team delivers rapid response times—90% of issues solved within 30 minutes—plus comprehensive services including cyber security, cloud solutions, VOIP, and backup services. Whether you’re a 5-person start-up or a 50+ user company, we provide expert IT support tailored to your needs.

Choose Which IT Support Is Right For You...

PAYASGO
No contracts, IT Support as and when you need it?

IT PACKAGES
Get Unlimited IT Support with our pay monthly IT packages.

BESPOKE IT
Have a specific IT Support requirement? Then let's talk.
Call Our Friendly Team Today
IT Support Basildon Packages
We want to make IT support as simple as possible for our customers. That is why we have created simple, non-technical packages for your business. To learn more, contact our friendly IT team; we will be happy to discuss our IT Support packages in more detail.
Sole Traders / Small Businesses
1-10 Computers
- Unlimited Remote IT Support*
- 2 Hours Onsite*
- 8 Hours Response Time
From Only £30
Per Month
*Fair usage policies apply. Based on a per month basis.
Small / Medium Businesses
10 - 20 Computers
- Unlimited Remote IT Support*
- 6 Hours Onsite*
- 6 Hours Response Time
From Only £300
Per Month
*Fair usage policies apply. Based on a per month basis.
Medium / Large Businesses
20+ Computers
- Unlimited Remote IT Support*
- 10 Hours Onsite*
- 4 Hours Response Time
From Only £600
Per Month
*Fair usage policies apply. Based on a per month basis.
So Work With Us
We have a wealth of experience and knowledge to help you and your business on its journey. We work with you how you want, with no lengthy contract tie-ins and bespoke, comprehensive IT Support packages to suit every business.
EXCELLENT
Based on 40 reviews
Posted on Google![]()
Sarah NewmanTrustindex verifies that the original source of the review is Google.
We have been using Sweetbyte for many years and the service we receive is outstanding, resolving any issues we may have in a professional and efficient manner. We would recommend their service to anyone looking for IT Services.Posted on Google![]()
James WoodhouseTrustindex verifies that the original source of the review is Google.
The service received from Sweetbyte is second to none. Any time I have had to contact the Support Team, my issues are handled and closed in a very timely fashion. I'd recommend Sweetbyte to anyone who is looking for a reliable IT providerPosted on Google![]()
Dominic SpellerTrustindex verifies that the original source of the review is Google.
Sweetbyte have been managing the IT systems at CWT Structural Engineering Consultants for around 11 years now. Wes and his team have always been highly professional and have successfully seen us through some major upgrades in terms of both software and hardware systems and a full office relocation. We have always found them quick to respond to any issues with both their online helpdesk and any on site support services we may require. No hesitation in recommending.Posted on Google![]()
Abbie WhitehairTrustindex verifies that the original source of the review is Google.
Best IT company we have ever used!!!Posted on Google![]()
Sam StephensTrustindex verifies that the original source of the review is Google.
Professional service. Very fast and efficient. Problem with my printer solved within 20 minutes!Posted on Google![]()
Alison MuddTrustindex verifies that the original source of the review is Google.
We had been constantly having internet issues until I contacted Sweetbyte, with one visit they got us back up and running! I would highly recommend them for efficiency and value for money. Thanks guys 👍Posted on Google![]()
Kristian MarshallTrustindex verifies that the original source of the review is Google.
I have worked with Westley and his team for a few year they are always really helpful and reliable they have aways sorted any issues as fast as possible and and are very efficientPosted on Google![]()
Ashley WilsonTrustindex verifies that the original source of the review is Google.
really great company, we came from a provider that has casued so many issues and sweetbyte has worked with us to sort them out and provide us with better solutions, i would highly recommend.Posted on Google![]()
Rufaro Ashleigh MujengeTrustindex verifies that the original source of the review is Google.
I had an amazing experience with this IT company! They were super helpful, efficient, and had great communication. The team was patient and always ready to lend a hand. Highly recommend them! 😄👍
What Our Clients Say
AM Forktrucks Ltd
We help many customers modernize their IT environments. When AM Forktrucks needed to relocate their business to a larger premises we installed new networking infrastructure, and Wi-Fi access points and upgraded their servers.
I feel that an IT company is only as good as its helpdesk support. Well, I have to say that Sweetbyte is way up there. We have been in business for over three decades and have dealt with other IT companies. With our company’s progress, we found it necessary to find an IT company that could offer us the support we needed. Whenever we call Sweetbyte for support, they are straight on it. They are very patient, which is not easy to find these days. They are also very easy to reach, which is very important. I want to thank Wez, Lewis and their team for being so easy to deal with. I would highly recommend Sweetbye for all your IT requirements. You will not be disappointed.
Allan, CEO
Laurelle London
When Laurelle London approached us in 2019, they needed help with their phone system and network infrastructure. As a result, we implemented many changes to modernize their IT systems and continue to do so as they grow. More recently, in 2022, we helped Laurelle move to bigger premises installing a Wi-Fi system with 20 access points, a new VoIP telephony system and upgrading their network infrastructure for scalable growth. Below is what they say about us.
Sweetbyte is a great team. They always offer professional and prompt service. They were fundamental in helping us move to our new premises with minimum downtime. They set up our new VOIP, Internet connection and WIFI network to cover our new facility. They have been looking after our IT services for over 3 years now and we are very happy with them.
Oliver, CEO


