- 01702 540776
- support@sweetbyte.co.uk
- Mon - Fri: 8:30 - 17:30
Business IT Support Basildon
Expert, Affordable IT Support in Basildon
- Rapid Response Times
- Established Since 2005
- 5 Star Google Reviews
- Friendly Approachable Team
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IT Support Basildon
At Sweetbyte, we know that every customer’s requirements vary from business to business. This is why we can provide our customers with off-the-shelf solutions or tailored IT Support Basildon packages.
We began providing IT support to businesses across Essex in 2005 with over 40 years of combined experience. Whether you are a small start-up or a large company looking for a new IT support partner, we can help support, modernize and implement the latest technology to improve your business.


Choose Which IT Support Is Right For You...

PAYASGO
No contracts, IT Support as and when you need it?

IT PACKAGES
Get Unlimited IT Support with our pay monthly IT packages.

BESPOKE IT
Have a specific IT Support requirement? Then let's talk.
Call Our Friendly Team Today
IT Support Basildon Packages
We want to make IT support as simple as possible for our customers. That is why we have created simple, non-technical packages for your business. To learn more, contact our friendly IT team; we will be happy to discuss our IT Support packages in more detail.

Sole Traders / Small Businesses
1-10 Computers
- Unlimited Remote IT Support*
- 2 Hours Onsite*
- 8 Hours Response Time
From Only £30
Per Month
*Fair usage policies apply. Based on a per month basis.

Small / Medium Businesses
10 - 20 Computers
- Unlimited Remote IT Support*
- 6 Hours Onsite*
- 6 Hours Response Time
From Only £300
Per Month
*Fair usage policies apply. Based on a per month basis.

Medium / Large Businesses
20+ Computers
- Unlimited Remote IT Support*
- 10 Hours Onsite*
- 4 Hours Response Time
From Only £600
Per Month
*Fair usage policies apply. Based on a per month basis.
So Work With Us
We have a wealth of experience and knowledge to help you and your business on its journey. We work with you how you want, with no lengthy contract tie-ins and bespoke, comprehensive IT Support packages to suit every business.
Excellent
Based on 28 reviews
Laurelle London
2023-03-08
Sweetbyte are a great team. They always offer a professional and prompt service. They were fundamental in helping us move to our new premises with minimum down time. They setup our new VOIP, Internet connection and WIFI network to cover our new facility.
Bob Portway
2023-02-24
Just Phoned Sweetbyte computers, Spoke to James, he took control of laptop and sorted my problem straightaway. Such brilliant backup. Many Thanks
Dominic Speller
2023-01-05
Sweetbyte have been managing the IT systems at CWT Structural Engineering Consultants for around 8 years now. Wes and his team have always been highly professional and have successfully seen us through some major upgrades in terms of both software and hardware systems. We have always found them quick to respond to any issues with both their online helpdesk and any on site support services we may require. No hesitation in recommending.
Elle Picton
2022-10-18
I feel that an IT company is only as good as it’s helpdesk support. Well I have to say that Sweetbytes is way up there. We have been in business for well over 30 years and have dealt with other IT companies over the years. With our company progress we found it necessary to find an IT company that could offer us the support that we needed. Whenever we call Sweetbytes for support they are straight on it. They are very patient which is not easy to find these days. They are also very easy to reach which is very important. I would like to thank Wez, Lewis and all of their team for being so easy to deal with. I would highly recommend Sweetbyes for all your IT requirements. You will not be disappointed.
Clare “MrsMeinit” Maslen
2022-07-04
Absolutely a FAB company. Friendly, Kind, knowledgeable and professional. They know their stuff. Would highly recommend them to anyone
Rob Knowles
2022-07-01
Wez and Lewis came out to me to streamline and sort out my business computing as was a mess. What a great bunch of guys helpful polite and got the job done. 100% recommend to use sweetbite
Adam Henderson
2022-06-20
Sweetbyte are a joy to work with. Firstly, completely understood my being a bit pushy in what we wanted and completely facilitated it without simply thinking about pushing an IT contract under our nose. Secondly, done exactly as promised, went above and beyond. In business it is easy to waste time with potential new relationships, but this is definitely time well spent and long may our relationship for IT support continue. Wez and his time are brilliant!
Sarah Cleaver
2021-11-11
Sweetbyte were very helpful and professional. They fixed an issue I had recently very quickly and talked me through step by step. I will thoroughly recommend this company and continue to use myself. Thankyou Wesley and your team
Sarah
Alan Tunak
2021-10-05
We have had continuous issues with our system for over 25 years and tried various so called experts with no great results. We used Sweetbyte to set top our systems and more recently troubleshoot our issues. They are a revelation. For the first time ever all our equipment and networking is perfect. Excellent service and nice people. Most highly recommended.
Ben Pilling
2021-09-28
Our business has dealt with Sweetbyte for many years, highly recommend!
What Our Clients Say
AM Forktrucks Ltd
We help many customers modernize their IT environments. When AM Forktrucks needed to relocate their business to a larger premises we installed new networking infrastructure, and Wi-Fi access points and upgraded their servers.
I feel that an IT company is only as good as its helpdesk support. Well, I have to say that Sweetbyte is way up there. We have been in business for over three decades and have dealt with other IT companies. With our company’s progress, we found it necessary to find an IT company that could offer us the support we needed. Whenever we call Sweetbyte for support, they are straight on it. They are very patient, which is not easy to find these days. They are also very easy to reach, which is very important. I want to thank Wez, Lewis and their team for being so easy to deal with. I would highly recommend Sweetbye for all your IT requirements. You will not be disappointed.
Allan, CEO
Laurelle London
When Laurelle London approached us in 2019, they needed help with their phone system and network infrastructure. As a result, we implemented many changes to modernize their IT systems and continue to do so as they grow. More recently, in 2022, we helped Laurelle move to bigger premises installing a Wi-Fi system with 20 access points, a new VoIP telephony system and upgrading their network infrastructure for scalable growth. Below is what they say about us.
Sweetbyte is a great team. They always offer professional and prompt service. They were fundamental in helping us move to our new premises with minimum downtime. They set up our new VOIP, Internet connection and WIFI network to cover our new facility. They have been looking after our IT services for over 3 years now and we are very happy with them.
Oliver, CEO